How to Build Lasting Trust with Your VA (Without Oversharing)
Trust is the backbone of any strong VA-client relationship. It’s what allows your virtual assistant to feel confident, work independently, anticipate your needs, and represent your business well. It’s also what allows you to relax and not have a constant...Freelancer vs. Business Owner—What’s the Difference?
While my purview is AssistU, and all of our VAs are business owners and know it, there’s a word in the mainstream that’s long overdue for a reset. It’s “freelancer.” And it’s beyond time we dealt with what the word has come to mean to a lot of people. Too...Do You Want a Partner or an Order-Taker?
One of the biggest factors in the success (or failure) of a VA/client relationship is something clients don’t always consider: their expectations. Unfortunately, those expectations are often downright unrealistic. Too often, clients approach working with a VA...The Emergency Plan That Strengthens Every VA-Client Relationship
I recently was told a story about a person whose therapist died. The story really wasn’t about the therapist’s death, as much as what happened after he died. The short-ish backstory for context: The therapist had been battling an illness for some time, and...
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