VA Spotlight

We love our VAs and do what we can to help the world learn more about them. This week in the VA Spotlight:

Get to Know Pam Ryan!

Portrait of Pam RyanHello! My name is Pam Ryan and I started Virtual Ringmaster, LLC in 2008.

Before I began working as a full-time VA, I tried out a lot of things on my way to learning what I want to be when I grow up!

Here’s the resume stuff:
* Bachelor of Science degree from the State University of New York at Fredonia (Communications major, English minor).
* Spent 11 years in Washington, DC working for two trade associations as secretary to the Meeting Director, Business Manager, Assistant to the President, and Manager of Office & Customer Services.
* Moved to northeast Ohio where I worked for a manufacturing company for six years as executive assistant and customer service rep.

So then what happened?

One day when I was 40 I literally looked around my workspace (a.k.a. the customer service bull pen) and realized I didn’t want to be sitting in the same seat on my 50th birthday. I spent a year debating with myself, praying for divine guidance and reading lots of career books. Ultimately I told my boss I quit!

I noodled around for a while and circled back to virtual assistance, which I first heard about in the late 90’s when the industry was just getting started. I completed AssistU’s 20-week Virtual Training Program in 2008 and started my full-time VA business right away.

I never dreamed of being self-employed yet it’s one of the best decisions I ever made! The people I meet are fabulous, I get to do interesting work and I don’t have to tell anybody I’m taking a bathroom break!

Clients look to me for general administrative support that is customer service related. I love to interact with my clients and their customers (domestic and international)! My support happens so seamlessly that people often don’t realize I’m a virtual assistant.

It isn’t easy for me to talk about myself so I’ll share some descriptions about me that I frequently hear from others: Calm, centered, professional, great phone voice, down-to-earth, collaborative, reliable, caring, and upbeat. (Yes, I was a Girl Scout!)

Now that I’m my own boss, I have energy for life outside of work! You might find me…

  • Enjoying nature, especially the birds and flowers in my backyard.
  • Sipping a cup of strong black tea while reading something inspirational.
  • Taking photos.
  • Traveling to new places.
  • Walking the beach along Lake Erie.
  • Watching PBS “Masterpiece Classic” or “Masterpiece Mystery.”
  • Drinking a glass of chardonnay or merlot, likely on my back patio or at a winery.
  • Snapping pieces into a jigsaw puzzle.

For more information about Pam, please visit her at and be sure to listen to the interview she did for the recent Interview With a VA series!

“Be so good they can’t ignore you.”
– Steve Martin