Policies

We know this is the dry stuff; the stuff no one likes to bother with. But they matter. We hope you do take the time to read them—they’ll certainly be here when you want them.

Integrity Policy

It’s important, as you evaluate companies online with whom you could do business, that you feel secure that they offer something of value, and that people are not being scammed or ripped off in any way.

Because our integrity is of vast importance to us, we welcome you and urge you to check us out as thoroughly as you need to before deciding whether our program is right for you.

We’re open to answering all your questions. We don’t put up smoke screens or make vague promises because we don’t have good answers. We offer you the truth, whether it’s good or not-so-good, and leave the decision making in your hands. We are happy to talk with you, and we can connect you with graduates of our program who will be happy to talk with you.

Most of all, we suggest you go with your gut. If we feel legit to you, that’s because we are.

Copyright Policy

All written material, graphics, and HTML code found on the WorkWithaVA website and any of our materials are protected by United States Federal Copyright law. Trademarks registered and unregistered are protected by United States Federal Trademark law. Nothing found here may be, under any circumstances, be reprinted in any form, or hosted on any website without explicit written permission from Anastacia Brice.

Please don’t steal our stuff. It’s foolish to break the law, and we defend our copyright vigorously. Besides, you’re an original, and you want to show that to the world, which doesn’t happen if you look like us.

If you are unsure about what copyright infringement or intellectual property piracy is, please do your due diligence and learn. Here are some great resources to get you started:

Privacy Policy

Your privacy is important to us. It is AssistU’s policy to respect your privacy regarding any information we may collect from you across our website, https://workwithava.com  and our sister site, https://assistu.com.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.

How we collect your information

We collect information from you via fair and lawful means, with your knowledge and consent, when you place an order, subscribe to our newsletter, respond to a survey, fill out a form, or communicate with us via email.

What information we collect

We ask for personal information, such as your name, email address, mailing address, phone number, or payment information only when we have a legitimate business interest and truly need the information to provide a service to you that you’ve asked us to provide, such as when you buy something from us, request a referral to our virtual assistants, fill out a survey, leave a comment on our blog, subscribe to a newsletter or ask to receive occasional promotional and informational messages from us.

What we use your information for

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to interact with you on a more personal level)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
    (to sell you what you want to buy from us)
  • To process referral requests
    (when you make a request to connect with the virtual assistants in our community for the purposes of finding someone to work with, we use your information if we need to ask you questions, and to send replies to you from interested VAs)
  • To send periodic emails
    (the email address you provide for order processing may be used to send information and updates specific to your order, the email address you provide when you subscribe to our newsletter or to receive other content will be used to deliver the content you’ve asked us to deliver to you, the email address you provide when you comment on our blog will be used, should we need to, to contact you about your comment, and if you email our offices directly, we’ll use that email address to correspond with you about the topic of your email.)Note: If at any time you would like to unsubscribe from receiving future emails you’ve subscribed to receive, we include detailed unsubscribe instructions at the bottom of each email. If you are unable to find the “unsubscribe instructions, you can ask us to unsubscribe you by writing to hq@assistu.com

How we process, store, and protect your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply via our site is encrypted via Secure Socket Layer (SSL) technology. All financial transactions are processed through a gateway provider and are not stored or processed on our servers.

The personal information we collect is stored and processed in the United States, or where we or our third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting your privacy.

We only retain personal information for as long as necessary to provide a requested service, or to follow-up with you. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

If you request that your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable time frame. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Use of cookies

We do not use cookies.

Monitoring your behavior online

We do not utilize strategies and products that monitor your behavior.

Handling a breach of your information

Should a data breach occur, we will take responsive action by notifying you via email within seven (7) business days.

Third party links

Occasionally, at our discretion, we may use, include, or offer third party products or services we believe in on our website or to deliver services. These third party sites have separate and independent terms and privacy policies. We have no control over those policies. We therefore have no responsibility or liability for the content and activities of these linked sites, and advise you to review their privacy policies should you want more information. Please know that we seek to protect the integrity of our site and welcome any feedback about these sites.

Limits of our policy

This privacy policy only covers AssistU’s own collecting and handling of data. We only work with third-party providers whose privacy policies align with ours; however, we cannot accept responsibility or liability for their respective privacy practices.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), You must be at least 18 years old to access this website. We do not direct this website to anyone under 18, nor do we knowingly collect any personal information from children under the age of thirteen.

California Online Privacy Protection Act 

We are in compliance with the requirements of CalOPPA (California Online Privacy Protection Act).

GDPR compliance

We applaud the spirit of the General Data Protection Regulation enacted by the European Union; however, as our focus is on the North American market, we don’t seek to do business elsewhere. And, as the regulatory environment is not favorable to our particular business model, we do not do business with or knowingly collect any information from anyone in the European Economic Area.

Your consent

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle your data and personal information, feel free to contact us at hq@assistu.com. If you have any questions about how third-parties handle your data and personal information, feel free to contact them.

You always have control about what information we have

You have the right to refuse to give us any information that we request. Please note that doing so may prevent us from providing information or services.

Upon your request, We will correct or update your personal information, stop sending emails to your email address, and/or remove all information we have stored. You can make these requests by emailing us at hq@assistu.com.

When emailing us, please do not email your credit-card number or other sensitive information.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. We encourage you to review this policy from time to time so that you will know if it’s been changed or updated.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

assistu.com
c/o Anastacia Brice
115 Wight Ave., #123
Cockeysville, MD 21030
USA
hq@assistu.com

This policy is effective as of 12/10/2020.