Big Benefit: A VA Who Stands for You

An important thing to know about working with an AssistU VA is that we’re all taught the concept of “standing for the client.” Let’s define that. Who wouldn’t want someone on the team with that attitude? When you’re the client, this might...

Do You Need More Time Than Your VA Has?

You might remember that Jessica recently wrote to ask me for help understanding why her VA wasn’t instantly available to her. She’s back again with a follow-up!  Jessica asked: Ok, you’re right. I am not instantly available to my own clients, and although I don’t love...

What’s a Realistic Turn-around Time For my Work?

Jessica wrote to ask: I hope you can help me understand this. My virtual assistant has a 48 hour turn-around time. Shouldn’t I be able to expect things to be done on the day I ask, or, at latest, the next day? What I suspect your VA is trying to do with that standard...

The Top Thing to be Honest About Before You Delegate

Ramon booked a Wise Help Session to have me help him figure out what he should be delegating. His VA and he had just parted ways because, as she explained, he had unrealistic expectations about what he was delegating. As we talked, it became clear to me that it...

Why It’s Unreasonable to Expect Perfect Work

Namiera asked: Some of my friends pay $25/hour for their VAs. I pay $55. And because I pay so much, I expect perfection from her; zero mistakes. She says it’s unreasonable of me to expect that. What do you think? With the greatest of respect intended, you pay for many...