Who Pays When Something Goes Sideways on Work a Virtual Assistant is Doing for You?
First of all, what kinds of “sideways” things am I talking about? Anything really. Unfortunately, the possibilities are endless. To get you thinking in the right direction consider these challenges: An electrical surge or computer malfunction that causes the loss of...The Worst Misconceptions About Working With VAs
It’s difficult for me to see the thoughtless and often-times brainless comments people make based on their misconceptions about working with VAs. I say “thoughtless and brainless” because I believe if folks gave it just a bit of noodling,...Why Human “Tries” are Often Better Than Robotic “Perfection”
I’ve recently encountered a concept that’s fairly new in its application in the direction of working with virtual assistants. It’s the concept of making VAs work to quotas, and to only paying for successes, never for “trying.” As I’m sure you know, VAs are humans. And...The Best Time to Work With a Virtual Assistant
I’m often asked the question about “how to know the best time to work with a virtual assistant.” My answer has been the same for 20+ years: If you’re asking now, the time was long ago. That’s some real truth, right there. If you get quiet and honest with yourself...Professionalism: Focus Solely on What it Means to You
I’ve been asked recently if VAs shouldn’t be more professional, or display greater professionalism. What a great topic that is, and I thought I’d take it on and see if I can help in how you’re thinking about it. Let’s start with what professionalism is. The simple...Focus on Context For Remarkable Results From Your VA
I realized this morning that something I’ve mentioned many times but not really ‘splained is the importance of giving your VA context for everything you do and want her to do for you. Context is a specific path to getting remarkable results from your virtual...Are Your Beliefs About Delegating Holding You Back?
Peter and I were talking during a Wise Help Session about what he called his “inability to delegate because it takes up too much time.” He said that giving up the things he already knows how to do requires more time and energy than just doing those things himself. He...Why a VA May Have No Social Media Presence
I was working with a client in my Registry Gold process. He was looking at one of our VAs who had responded to his request and told me he didn’t think she would be a good match for him. I probed: “What do you see that leads you to that conclusion?”...Valued: Big Ways to Celebrate Your Admin
Next week is Administrative Professionals Day here in the US, which is a day set aside to celebrate admins everywhere, and we include virtual assistants in that group. And, boy, do they all deserve to be celebrated! Over the years, we’ve heard about some...
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