Jade asked me this: Do all people who search for a VA in the AssistU community find someone to work with? Unfortunately, not. With the Registry, our free, DIY referral service, it’s often because the client doesn’t really know enough to do the search well....
As busy people, it’s easy to get wrapped up in shooting off short texts and email answers, forgoing “please” and “thank you,” to save a minute, and hoping the people we’re communicating with know how highly we esteem them. Doing that becomes a habit, and that...
I believe a VA should, when at all possible, leave a client better off than when the relationship began. There are many ways your VA can do that for you, but none, I believe, is more important than creating and/or maintaining comprehensive policy and procedure...
We all need money. As business owners, we need to make money (or we won’t be in business). And, during a pandemic, I believe that those of us with viable businesses have an ethical obligation to do our level best to stay in business and do as much for the economy as...
If your business is struggling right now because of COVID-19, or has been completely shut down due to government’s policies designed to fundamentally save us from ourselves, it’s natural to look for a new way, a new offering, a pivot into something that will allow you...
If you don’t know, in addition to being the founder of AssistU and being a business and integrity coach, I also work with people at, or preparing for end-of-life in some context or another. Since March 2, 2020, I’ve done several sessions with...
Another Coronavirus post, but this is specifically for you if you have a knowledge or service business that has a big in-person component. So, this is for my doctors and dentists and healers of all kinds, estheticians, speakers, photographers, attorneys, consultants,...
First of all, what kinds of “sideways” things am I talking about? Anything really. Unfortunately, the possibilities are endless. To get you thinking in the right direction consider these challenges: An electrical surge or computer malfunction that causes the loss of...
It’s difficult for me to see the thoughtless and often-times brainless comments people make based on their misconceptions about working with VAs. I say “thoughtless and brainless” because I believe if folks gave it just a bit of noodling,...
I’ve recently encountered a concept that’s fairly new in its application in the direction of working with virtual assistants. It’s the concept of making VAs work to quotas, and to only paying for successes, never for “trying.” As I’m sure you know, VAs are humans. And...