Professionalism: Focus Solely on What it Means to You
I’ve been asked recently if VAs shouldn’t be more professional, or display greater professionalism. What a great topic that is, and I thought I’d take it on and see if I can help in how you’re thinking about it. Let’s start with what professionalism is. The simple...Focus on Context For Remarkable Results From Your VA
I realized this morning that something I’ve mentioned many times but not really ‘splained is the importance of giving your VA context for everything you do and want her to do for you. Context is a specific path to getting remarkable results from your virtual...Are Your Beliefs About Delegating Holding You Back?
Peter and I were talking during a Wise Help Session about what he called his “inability to delegate because it takes up too much time.” He said that giving up the things he already knows how to do requires more time and energy than just doing those things himself. He...Why a VA May Have No Social Media Presence
I was working with a client in my Registry Gold process. He was looking at one of our VAs who had responded to his request and told me he didn’t think she would be a good match for him. I probed: “What do you see that leads you to that conclusion?”...Valued: Big Ways to Celebrate Your Admin
Next week is Administrative Professionals Day here in the US (as well as in Hong Kong and Malaysia!), which is a day set aside to celebrate admins everywhere, and we include virtual assistants in that group. And, boy, do they all deserve to be celebrated! Over the...Focused: 6 Steps to Knowing What to Delegate and to Whom
If you’re like many of the business folks I talk with, one of your struggles in deciding to work with a VA is knowing what to delegate. Your To-Do list is vast, and you have no real sense of what to give away and what to keep. You’ve been doing everything alone for so...How to Manage When You Hate to Manage
Soon after I started working for myself, a mentor told me to read The E-Myth Revisited*. It turned out to be game changing for me, mainly in helping me transition from being an employee and into embracing the three business personalities I would need to be...The #1 Quality I Value in a Virtual Assistant
I was doing a Wise Help Session last week to help a realtor get clear on his needs for working with a VA, and he asked me a terrific question that, I was stunned to realize, I’d never been asked before. He wanted to know what I consider to be the most important...Systems, Processes, and Automation: Your New Biz Besties
I was talking last month with one of my newer clients, discussing arrangements for a teleseminar he was preparing. He uses one application to manage the registrations, another to facilitate the delivery of his program, and an email marketing program to do the...
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